FAQ

Frequently Asked Questions (FAQs)

1. How can I place an order on Sri Vaagai?

  • Placing an order is easy! Simply browse our collection, select the desired products, and add them to your cart. Proceed to checkout, provide your shipping details, and choose your preferred payment method to complete your order.

2. What payment methods do you accept?

  • We accept a variety of payment options, including credit/debit cards, net banking, and digital wallets. Rest assured, all transactions on our website are secure.

3. Is it safe to shop on Sri Vaagai?

  • Yes, your security is our priority. We use industry-standard encryption protocols to protect your personal and payment information. Your data is safe with us.

4. How can I track my order?

  • After your order is confirmed, we’ll provide you with a tracking number via email or SMS. You can use this tracking number to monitor the status and delivery date of your order.

5. What is your return policy?

  • We want you to be satisfied with your purchase. If you receive a damaged or incorrect item, please contact our customer support within 4 days of receiving your order. You can find more details about our return policy on our Returns & Refunds page.

6. Do you offer international shipping?

  • Currently, we only ship within [insert countries/regions you serve]. We’re working on expanding our reach to serve customers worldwide in the future.

7. How do I know my saree’s authenticity?

  • At Sri Vaagai, we take pride in offering genuine and high-quality products. Our sarees come with an authenticity tag and a certificate of quality. You can trust the authenticity of the sarees you purchase from us.

8. Can I cancel my order after placing it?

  • You can cancel your order within 24 hours of placing it, provided it hasn’t been shipped yet. Simply contact our customer support to request a cancellation.

9. How long does shipping take?

  • Shipping times may vary depending on your location and the product’s availability. Typically, you can expect your order to be delivered within [insert estimated delivery time] after it has been dispatched.

10. How can I contact Sri Vaagai’s customer support?

  • Our dedicated customer support team is here to assist you. You can reach us through the “Contact Us” page on our website, or you can email us at srivaagaicare@gmail.com for any inquiries or assistance.

If you have any more questions or need further assistance, please don’t hesitate to get in touch with us. We’re here to make your shopping experience at Sri Vaagai as smooth and enjoyable as possible!

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